FAQs

How do I hang my swing shelf? 

We recommend using 2 strong hooks, and for the strongest results please use wall plugs to secure the hooks into your wall. (Please note not all walls are made from the same material and in some cases this recommendation is not the best option due to this. This recommendation is based on a regular brick/mortar/concrete/plastered wall) 

Please wrap/loop the rope around the wall hooks once to secure your shelf into place and prevent tipping due to uneven weight distribution. 

 

When will my order arrive? 

As some of our items are made to order, our dispatch times can vary. Please check individual items for processing times. Please note if you have ordered multiple items we will dispatch all items at the same time unless stated otherwise. 

 

How do I hang my wooden wall art?

We recommend using command wall strips and cut them to the desired size. 

 

How do I track my order? 

We use multiple couriers depending on your location and your orders size and weight. Please check your orders dispatch email and for your tracking number and courier. 

We use Royal Mail, Parcelforce and UPS. 

Please find tracking links below for each company, where you can enter your tracking number.

Royal Mail - https://www.royalmail.com/track-your-item

Parcelforce - https://www.parcelforce.com/track-trace

UPS - https://www.ups.com/track